SugarCRM – What does SugarCRM offer?

1. Simplified CRM Designs

It is normal for an average user to conduct a CRM Comparison survey of his own, for the purposes of getting information on which CRM solution is designed for the average sales and customer service representative. Such classification is the most common among them users, and most if not all of them are looking for a simplified and uncluttered interface. Such design is made possible by Sugar engineers, as each of its CRM programs is configured to let users focus on selling to new customers and supporting existing customers.

2. Deployment of Vital Features Only

Unlike the “kitchen sink” interface of its fierce competition, Salesforce.com, Sugar is designed to be more organized and had managed to get rid of features that users don’t need. In other words, users are encouraged to “get down to business as usual.” As you try to compare CRM services, such minor details become major when it directly affects the business. With Salesforce.com, users are forced to bear down features that will only complicate the operations of the business. For instance, when users activate Chatter™ in their CRM implementation, the entire computer screen is unnecessarily committed to an internal company “chat” solution. If you analyze this picture, you will see that it’s a great discomfort for users as they will have to scroll down further to search for action commands or customer information.

3. An Intuitive User Interface

As a user gets more familiar with using SugarCRM, the natural trend is to incorporate its usage into the system and include it in its normal stream of business processes. This prompts the user to look for more functions that can be more useful from the CRM software. With the modular design of SugarCRM, a user can easily add the functionality that he needs while an intuitive user interface is maintained. Such setting is not possible for a Salesforce.com CRM as its user interface remains to be complex and rigid.

“SugarCRM goes two better on Salesforce.com, by offering its software as an on-premises install, and as an appliance that’s designed to be easily added to an existing IT infrastructure. These may be especially appealing to those organizations that, for whatever reason, can’t or won’t use a cloud-based application, in cases where the entire focus is on inside sales, or where the reliability of WAN connections is less than ideal. ”

- J.P Connelly, eWeek article “SugarCRM Gets it Right”

Free Download: CRM TCO Calculator

With this tool, you will be able to compare the Total Cost of Ownership (TCO) of more than 10 of the top CRM systems.

The comparison calculator includes the following CRM software systems: Microsoft Dynamics CRM, Salesforce.com, SugarCRM, Saleslogix, Sage CRM, Sage ACT, and more…

You will be able to plug in your numbers and compare the results between various CRM systems. This tool was created by CRM professionals – and is now available to our readers.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO line items include:

License/User price
Support
Mobile
Hardware (incl. Server and Users)
Network
Rollout/Implementation
Staffing
and more…

==>Click HERE to Access and Download the CRM TCO calculation and comparison tool<==

Free Download : CRM Feature Comparison

With this excel tool, you will be able to compare the features and details of the top CRM systems.

You will be able to compare and evaluate the following CRM business software systems: Microsoft Dynamics CRM, Infusion, Goldmine, Saleslogix, and more…

CRM evaluation topics include: Matrix of Features, Price/Licensing, Available Entities/Modules, Network/Hardware Platforms, and more…

You will be able to view the pros and cons of these CRM solutions side by side – and compare the strengths and weaknesses of these various CRM systems. This tool was created by CRM experts – and is now available to our readers.

Using this Excel spreadsheet tool, you will be empowered to recognize the chief differences between almost 10 of the top CRM systems, including Sage SalesLogix, Microsoft Dynamics CRM, Pivotal, GoldMine, Sage ACT! and more.

CRM Comparison Topics include:

CRM Features
Costs and Pricing (Licensing, etc..)
Entities and Modules (e.g. SFA, Marketing, Service, etc)
Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
Network and Hardware (Microsoft, Linux, etc…)
NAICS and Industry information

==>Click HERE to Access and Download the CRM Comparison Excel spreadsheet comparison tool<==

Free Download : CRM Pricing Comparison Tool for Online vs On-Premise

With this spreadsheet tool, you will be able to compare the various price factors in the Online and On-Premise CRM deployment models.

This tool addresses various CRM deployment models, including (a) Online vs On-Premise, (b) SaaS vs Licensing and (c) Hosted vs Installed CRM.

With this tool, you will also be able to plug in your numbers and compare the results between various CRM implementation options. This tool was created by CRM gold partners – and is now available to our readers.

==>Click HERE to Access and Download the CRM Pricing Comparison Excel spreadsheet comparison tool<==

Free Download : CRM Implementation Partner Selection Whitepaper

With this whitepaper, you will be able to understand the key factors in choosing the right implementation partner for your CRM project.

This tool addresses various CRM partner selection criteria. Topics include Pricing, Productivity, Support, Demonstrations/Presentations, Rating and Ranking the vendors, managing the RFP Process, Proof of Concept and evaluation, Negotiation with CRM partners, Vendor Scorecard and more.

With this tool, you will also be able to plug in your numbers and compare the results between various CRM implementation options. This tool was compiled by CRM experts – and is now available to our readers.

==>Click HERE to Access and Download the whitepaper<==

Free Download : CRM Checklist of Requirements and Needs

With this spreadsheet tool, you will be able to compare the various price factors in the Online and On-Premise CRM deployment models.

This tool addresses various CRM deployment models, including (a) Online vs On-Premise, (b) SaaS vs Licensing and (c) Hosted vs Installed CRM.

==>Click HERE to Access and Download the CRM Checklist of Requirements<==

Comparison Webinar: Microsoft CRM 2011 vs Salesforce.com

This comparison between Salesforce.com and Microsoft Dynamics CRM 2011 will assist you in your CRM evaluation. To view the on-demand webinar, click the image below.

Locations for CRM Consulting and Training

We encourage you to sign up for our CRM Newsletter. We also suggest going directly to websites such as Microsoft CRM, SugarCRM, Saleslogix as well as CRM partners in your area.

If you need assistance in finding the best CRM implementation partner in your region, please don’t hesitate to contact us. Simply fill out the form and detail your message in the “Message” field. We have CRM partners in all regions in the United States, including the following cities:

Midland, Texas and Palm Bay, Florida

[audio:http://www.crmsolutioncomparison.com/wp-content/uploads/2011/07/3-Reasons-Why-Users-Prefer-SugarCRM-Interface-Designs.mp3]

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3 Reasons Why Users Prefer SugarCRM Interface Designs is a post from: Compare CRM Software Systems, Features, Prices and Costs